ORSC MAKEYON policies

Customer Service

Last updated: July 13, 2026

Help with products, delivery, returns, and account-free shopping.

How we can help

The Customer Service form records product questions, address corrections before shipment, delivery concerns, damaged or incorrect items, and return or exchange requests.

Use the Customer Service form to record the request details. Keep the request number provided after submission for your records.

Send a customer service request

Information to provide

For efficient support, provide the order reference, the purchaser name, the item involved, and a concise description of the request. Photos may be requested when damage, an incorrect item, or a product defect must be verified.